Support
A small project, so a small support desk: one mailbox, support@fieldfare.cc, read by a human.
In an emergency, contact your local emergency services first (112 in the EU). Then tell us, so we can act on the account.
Contact us
- Email: support@fieldfare.cc
- Response time: we aim to reply within 3 business days. Safety reports and anything involving a minor are handled first. Data protection requests are answered within 30 days, as the GDPR requires.
- Helpful things to include: the email address on your account, the display name of anyone involved, roughly when it happened, and a screenshot if you have one. Please don't send passwords or one-time sign-in codes — we never ask for them.
Blocking someone
Blocking is immediate and works in both directions: neither of you sees the other anywhere again.
- From a chat: open the conversation → menu (⋯) in the header → Block. This also unmatches you.
- From a profile: open the profile → menu (⋯) → Block.
- To undo it: Profile → Settings → Blocked users → Unblock.
A blocked person is not told they were blocked.
Reporting someone
- From a chat or a profile: menu (⋯) → Report.
- Pick a reason — fake profile, harassment, underage, unsafe behaviour, or other — and add details if you can.
- Reports are private. A human reads every one. Three reports about the same profile within 24 hours hide it automatically until it has been reviewed. We keep reports for 12 months.
- Child safety concerns get priority — see our child safety standards.
Reporting doesn't block: do both if you want them gone from your app as well.
Unmatching
Chat → menu (⋯) → Unmatch. The conversation disappears for both of you and the messages go. You will not see each other on Tonight again.
Deleting your account
In the app: Profile → Settings → Delete account → confirm. It takes effect straight away.
By email: if you can't get into the app, write to support@fieldfare.cc from the address on the account with the subject "Delete my account". We will confirm and delete within 30 days, usually far sooner.
Full detail of what is removed and what is kept: deleting your account.
Common questions
I can't sign in — the code never arrives
Check the spam folder, and that the address is the one you signed up with. Codes expire after a few minutes; ask for a new one after the 30-second cooldown. Still nothing? Email us.
Nobody shows up on Tonight
Sipmate only shows people near you who are also open to company, so a quiet night is a real answer. Try widening the radius (Profile → Settings → search radius, up to 50 km), setting your own status so you appear to others, and checking that location permission is on. You will never see people below the minimum age for your country.
Why does it want my date of birth?
To check you are old enough, and to work out an age. Other people only ever see the age. See the privacy policy.
What can other people see about me?
Name, age, bio, photos, tags, your current status, and a rounded distance. Not your email, not your date of birth, not your coordinates.
Can I use Sipmate without location?
Yes, but Tonight needs it to find people near you. You can withdraw the permission at any time in your phone's settings; the rest of the app keeps working.
Someone is under age
Report them with the reason "underage", or email us with "child safety" in the subject. We remove accounts that belong to minors.
I want a copy of my data
Email us and we will send it, free, within 30 days. Your rights in full are in the privacy policy.